Since 2006, our MediSYS EHR support staff has provided local, expert support, customizations, onsite implementation and continued training for our clients using MedConnect EHR. Our EHR support department is a source of information, education, advice and consultation, and assistance. MediSYS has helped providers earn millions in incentives with the guidance and assistance of the MediSYS EHR support staff as part of the ongoing training and support we offer MediSYS EHR clients. Because of the MediSYS commitment and each clinic’s hard work, the majority of MediSYS clients who were eligible providers successfully attested.
Now and ongoing, MediSYS continues to offer this same support and dedication to our clients through top-rated customer service for MedConnect EHR.
MIPS & Meaningful Use Support and Assistance
Industry deadlines of today are demanding and difficult to manage at best. MIPS/Meaningful Use is one large portion of those. Our total support ideology is centered around partnership – one where we consistently offer a higher level of ongoing training and education than many of our competitors.
One way our staff offers MIPS and Meaningful Use support to our clients is by continually providing training resources centered around CMS requirements and guidelines. Although we may not have all the answers, our staff is a wealth of support, knowledge and ongoing research tools. From the initial introduction of information to ongoing continued education, our main goal is to help all MediSYS clients be successful! Some of the tools we utilize are: step-by-step documentation, attestation assistance, webinars, onsite training, regional sessions and literature.
Ask our clients. Allow them to share their thoughts on the high level of service our staff offers after the sale. Not only for MIPS and Meaningful Use, but also for other incentives such as Chronic Care Management, Quality Reporting Services, Value Based Modifiers and many others.
Don’t trust your bottom line’s success to a vendor that may not follow through for the long haul. Our partnership with your clinic is here to stay and your success is our greatest accomplishment!
Ongoing Education and Training
Training is vital to a successful install; however, training is not something to be done only during the initial implementation and never done again. The key to a truly successful office is ongoing training after the sale. Customization is another area in which offices need more assistance and attention to detail. Our staff offers years of experience and dedication in providing practices the best partnership in working through the details that make daily tasks easier, more efficient and time saving. Our focus is what will work best for you and your staff on a daily basis.
Clients can schedule time for additional training at either of our locations for no additional charge with their support contract, but our staff continues to work together to provide other opportunities to help clients learn and grow. Ongoing webinars and Regional Sessions are two ways the MediSYS support staff continues to train, support and inform existing MediSYS clients. We feel the more your staff understands and learns, the better off we all are. These resources focus on industry changes, product reviews and enhancements, upcoming deadlines and so much more! Look for these opportunities in your inbox on a regular basis and join thousands of other providers in their partnership with our experienced, knowledgeable and dependable staff.