Chronic Care Management (CCM)

Chronic Care Management (CCM)

Healthcare providers, regardless of specialty, are eligible to receive additional revenue for non-face-to-face chronic care management services per patient, per calendar month for Medicare Part B patients with two or more chronic conditions.

Patient must be diagnosed with 2 or more chronic conditions expected to persist at least 12 months (or until death) that place the individual at significant risk of death, acute exacerbation/decompensation, or functional decline.


CMS has created Connected Care: The Chronic Care Management Resource campaign designed to raise awareness of the benefits of CCM for patients with multiple chronic conditions and provide health care professionals with resources to implement CCM.


In 2017, a Certified EHR is required to standardize formatting in the medical record of core clinical information (demographics, problems, medications, medication allergies) but is not required for other CCM documentation or transitional care management documents.

2017 Chronic Care Management (CCM) Rates

CPT Code Payment (per patient, per month) Time/Work
CCM- 99490* $43 20 minutes or more of clinical staff time in qualifying services
Complex CCM – 99487 $94 60 minutes
Complex CCM Add-On – 99489 (use with 99487) $47 Each additional 30 minutes of clinical staff time

*CPT code 99490 is subject to a patient coinsurance (around $8) unless patient has a secondary insurance that will cover.

Chronic Care Management MediSYS has the tools within MediSYS EHR and the knowledgeable staff available to help you meet the  requirements for Chronic Care Management billing! Use the Chronic Care Management Calculator to determine possible revenue generated by participation in Chronic Care Management.


View the final rule at the U.S. Office of Federal Register.