Training & Support

On-site Training | Qualified Implementation Staff | Inclusive

Qualified
We know first-hand what goes on in the day-to-day operations of a busy medical office. Our staff has extensive hands-on experience in medical billing, medical office management, claim adjudication and electronic health records. Our highly-motivated staff has worked with patients, physicians, and carriers for years.

Where You Are
Within driving distance to your office and your major carriers, we can respond quickly. Given the ever-changing healthcare industry, this is a level of service that is becoming very difficult to find. Plus, you don’t have to worry about open-ended expenses for airfare and other travel expenses.

Inclusive Price
All too often, practices who purchase what they thought was a “cheaper” system, only end up paying much more after they add-in training, travel, airfare, and professional services. The cost of implementation training is included with your MediSYS solution. With MediSYS, unless you opt to have these services a la carte, you will know upfront what your costs will be.

Let’s Get Started
The implementation process begins with an on-site session with your practice and your MediSYS Implementation Representative. During the session, we will discuss the details of your practice, implementation schedules, conversions options and plans. To compliment our on-site training, pre-recorded role-based sessions for PM are available 24/7 and scheduled web-based sessions.

On-Site Training

Training at Your Office | Process-Focused | Practice Specific | Role-Based

Medical billing, scheduling, and electronic health records functions vary by specialty, provider, location, carrier participation, etc., so the most effective training occurs in real-life situations. So under the direction of your Implementation Representative, we train your staff on the use of MediSYS during your normal daily routines. Typically, we are with you the first time you schedule an appointment, check in / out a patient, transmit claims, process payments, document encounters, etc.

MediSYS training is more effective because of our implementation team’s vast experience in medical office operations and electronic health records. This experience allows us to better diagnosis and respond to your particular situation.

Training for new or replacement personnel, after the implementation training, is offered in a variety of formats including: at no charge at our offices, 24/7 Role-based pre-recorded PM sessions and web training. Post implementation on-site is also available at then current daily rates.

If a solution with a successful implementation is important to you, contact us.